1822 Keeaumoku St., Ulu Center, Honolulu, HI 96822 phocusedvolunteer@gmail.com 808.521.7462

About Families Coordinated Entry System

Through a generous opportunity provided by the Hawaii Community Foundation’s HousingASAP Program, PHOCUSED is serving as the Coordinated Entry System (CES) Administrator for Families experiencing homelessness.  During this one-year contract, PHOCUSED will execute the HUD-mandated process, which allows resources to be more effectively directed to those families most in need.

In our role, PHOCUSED works with Family Service Providers and Housing Providers to perform matching and referrals for families.  Families CES is conducted in collaboration with Oahu’s Continuum of Care (Partners in Care) and, where appropriate, the Balance of State Continuum of Care (Bridging the Gap).   In addition to referring families to matched housing resources according to the Policies and Procedures that were approved by the Partners in Care community, PHOCUSED is tasked with:

  • Managing day-to-day issues that arise in the referral and housing process.
  • Facilitating Case Conferencing to discuss those cases for whom the current system is not designed.
  • Discussing systems issues with various stakeholders and community members and bringing suggested systems changes to the Coordinated Entry System Workgroup.
  • Advocating for Coordinated Entry System and bringing in as many participating agencies and resources as possible.
  • Working with the HMIS Administrator to refine the system to meet the needs of Coordinated Entry, to troubleshoot HMIS issues various agencies are experiencing, and to to train individuals who work with homeless families on HMIS’ CES procedures.

As of May 1st, PHOCUSED has referred over 750 families experiencing homelessness to our 27 housing programs, which include Permanent Supportive Housing, Rapid Rehousing, Transitional Housing, and Affordable Housing. Through a coordinated effort, PHOCUSED is ensuring that these participating programs are working with the most vulnerable families that are appropriate for their housing resource. These participating housing agencies include Alternative Structures International, Catholic Charities Hawaii, US Vets, Institute for Human Services, Holomua Na Ohana, Family Promise, Honolulu Community Action Plan, VA, Gregory House, Kalihi Palama Health Center, Salvation Army, Kealahou West Oahu, ALEA Bridge, and Women In Need.

If you have questions regarding this program, please contact Families CES Program Manager, Eric Englin, at eric.englin@phocused-hawaii.org.