1822 Keeaumoku St., Ulu Center, Honolulu, HI 96822 programassistant@phocused-hawaii.org 808.521.7462

About Families Coordinated Entry System

Through a generous opportunity provided by the Hawaii Community Foundation’s HousingASAP Program, PHOCUSED served as the Coordinated Entry System (CES) Administrator for Families experiencing homelessness from July of 2017 – June of 2018.  During this one-year contract, PHOCUSED executed the HUD-mandated process, which allows resources to be more effectively directed to those families most in need.

In our role, PHOCUSED worked with Family Service Providers and Housing Providers to perform matching and referrals for families.  Families CES was conducted in collaboration with Oahu’s Continuum of Care (Partners in Care) and, where appropriate, the Balance of State Continuum of Care (Bridging the Gap).   In addition to referring families to matched housing resources according to the Policies and Procedures that were approved by the Partners in Care community, PHOCUSED was tasked with:

  • Managing day-to-day issues that arise in the referral and housing process.
  • Facilitating Case Conferencing to discuss those cases for whom the current system is not designed.
  • Discussing systems issues with various stakeholders and community members and bringing suggested systems changes to the Coordinated Entry System Workgroup.
  • Advocating for Coordinated Entry System and bringing in as many participating agencies and resources as possible.
  • Working with the HMIS Administrator to refine the system to meet the needs of Coordinated Entry, to troubleshoot HMIS issues various agencies are experiencing, and to to train individuals who work with homeless families on HMIS’ CES procedures.

As of June 25th, PHOCUSED referred over 840 families experiencing homelessness, leading to the successful housing of 533 families with 253 children to housing programs.  PHOCUSED grew the System from 12 programs to 27 programs, which include Permanent Supportive Housing, Rapid Rehousing, Transitional Housing, and Affordable Housing. Through a coordinated effort, PHOCUSED ensured that these participating programs worked with the most vulnerable families who appropriate for their housing resources. These participating housing agencies include Alternative Structures International, Catholic Charities Hawaii, US Vets, Institute for Human Services, Holomua Na Ohana, Family Promise, Honolulu Community Action Plan, VA, Gregory House, Kalihi Palama Health Center, Salvation Army, Kealahou West Oahu, ALEA Bridge, and Women In Need.

In the final quarter of this contract, PHOCUSED succeeded in having placements exceed unassignments.  An independent, outside evaluation was completed by SMS Research, showing great strides for the CES process under PHOCUSED administration.